Delete your SpendSentry account
You can delete your SpendSentry account and the personal data associated with it at any time. This page explains how to request deletion, what is removed, and what we are required to keep.
SpendSentry is operated by Auraleth Lab, LLC. Subscriptions purchased through this site are sold by Ashmantle Ltd.
Delete from the app (fastest)
If you can sign in to the app, this removes your account immediately:
- Open SpendSentry and go to Settings → Account.
- Tap Delete account, then confirm.
This cancels your subscription and permanently removes your account and data right away. It can't be undone.
Request deletion by email
If you can't access the app, email us and we'll delete your account for you:
- Email [email protected] from the email address you used to subscribe, with the subject "Delete my account".
- We verify that the request comes from your account's email address before we act on it, to protect your account from someone else requesting deletion.
- We complete verified requests within 30 days, and usually much sooner.
What gets deleted
- Your account and sign-in credentials.
- Your subscription list and any subscription details we derived from an uploaded statement or a connected email inbox.
- Any connected email access is revoked at Google or Microsoft as part of deletion. We never store the raw contents of your emails or the raw statement files you upload, so there is no raw email or statement to delete — only the derived details, which are removed.
What we keep, and why
- Billing and payment records that we are legally required to retain for financial, tax, and anti-fraud recordkeeping. Card details are handled by our payment processor, Stripe, on behalf of Ashmantle Ltd, the seller of record for purchases made through this site. We never store full card numbers. These records are kept only as long as the law requires.
- De-identified, aggregated data that can no longer reasonably be linked to you (for example, overall statistics). This is retained in de-identified form only.
Deleting vs. just cancelling
Deleting your account also cancels your SpendSentry subscription. If you only want to cancel your subscription but keep your account, do that in the app at Settings → Plans → your plan → Cancel, or contact us — you don't need to delete your account to stop being billed.
Questions
Email [email protected]. For full detail on what we collect, how we use it, and how long we keep it, see our Privacy Policy.